Shipping & Returns

In order to complete your order, we need a bit of time.
Usually, average processing time is around 48 working hours but in certain cases there might be an extra delay, for example if your order has been placed on a week-end or a day-off.
In overall, most of the orders are despatched within a 1 to 4 days time window.
Please note that expeditions are handled by regular postal services in a padded box for maximum safety during transportation.
Upon request, shipping via courrier (UPS, DHL, FEDEX,...) is possible (contact us to get a quote depending on your geographical location).

Purchase and refund :
Considering the fragile and exclusive nature of our products, all sales are final and no return, exchange or refund will be accepted.

Checkout :
For all purchases performed on our site, checkout can be executed through secure Paypal, or through bank transfer (please contact us in order to get our IBAN number).

If you got any further questions, feel free to contact us.

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Watercolor Stationery & Knitts & Crochets